From Concern to Clarity – FAO’s Roadmap on where to go when in need
The Roadmap, firstly intended for all FAO personnel (staff members, consultants, subscribers to personal service agreements, interns, volunteers, FAO retirees, etc) but made public on the FAO website, introduces the various offices, functions and mechanisms in FAO and explains the areas of responsibility of each. It also offers some practical examples to provide context to the explanations, and to help you when you have doubts about how to deal with your concern. Be mindful, however, that each situation presents unique circumstances and that the guidance offered will differ accordingly, and may therefore need to be adjusted in light of your specific situation. In some cases, you may also wish to consult with more than one office or function.